Our LED neon signs are made from silicone and are mounted on high quality acrylic as backing.

Our LED neon signs produce relatively no heat, are energy-efficient, and are less expensive compared to traditional glass tube neon. LED neon signs look similar to traditional neon ones but are much more flexible which in turn help us get a lot of customisation into your designs.

All orders are made by hand in our own international production facility with the utmost care and attention to detail. Our lead times are 3 weeks on average, from point of payment to delivery.

All of our signs connect directly into a standard power socket (with a plug that’s specific to the country you’re shipping to) and it comes with a 12V transformer. We also provide an alternative option of battery-operated signs, if you are interested in this option please contact us through our chat box on site. 

LED neon lights tend to last four years, this is assuming that the sign will be turned on for 8 to 10 hours per day. This lifespan is three times longer than traditional glass neon signs. Normally if there is a problem it’s usually the transformer that fails, however these are replaceable items which we can supply if within the warranty period.

No, LED neon signs are maintenance free and require no installation help. The sign simply needs to be fixed onto the wall via screws, which we provide, or command strips.

The length of the power cord is 1.2M.

Our LED neon signs are only 12V so run at a much safer voltage than traditional neon. Because of its low output voltage, no heat will be generated on the outer surface even after long hours of operation.

We offer a 12 month guarantee on materials and workmanship on all of our LED neon signs. However, this guarantee does not extend to any damage that may occur as a result of incorrect installation or physical damage during usage.

Yes, we can make almost anything you want! You can create and order your custom text designs. Our onsite design tool provides you with a visual mock-up of your sign so that you can experiment with multiple colours, sizes, and fonts before buying. Pricing will be shown automatically on site.

The price of our signs depend on the size and complexity of the design. Some of our pre-set signs come in 7 different sizes ranging from 50cm to 300cm, pricing is shown on site. For custom designs you will need to fill in your size and colour requirements via our online design tool and pricing will be shown automatically.

You can order directly on our custom order pagehere you can fill in your size, colour and design requirements and a price will be shown. If you require further help, please email our team at support@neonlove.us who will be more than happy to help!

We tend to work to a minimum letter height of around 10cm (4 inches), as we find that letters have better definition at this size. It is possible to make letters smaller than this, but larger letters tend to display better. Generally, this also means we offer a minimum sign size of 50cm, and usually work up to a maximum of 300cm - however, please email our team at support@neonlove.us if you have additional questions regarding size considerations.

In certain instances larger signs need to be cut into two for shipment purposes, this is to avoid any damage during transport. This won't affect the overall appearance of your LED neon sign; when a sign needs to be cut in two we’ll contact you for confirmation, or to explore the possibility of producing the sign in a smaller size.